Good to know


Payment

We accept cash, or bank transfer (in advance). 

In our main hotel, Hotel Reppert, you may also pay with EC Maestro Card, Visa or Master Card. 


Bank Account:

Sparkasse Hochschwarzwald

IBAN: DE 456805 1004 0004 5523 03

SWIFT BIC: SOLDASES1HSW


Smoking & Non-Smoking

We welcome all smokers and non-smokers. Please note that all our rooms and all areas within the hotel are non-smoking areas! You may smoke on the balconies and in the garden. Please take into consideration that some of our guests are non-smokers. Thank you for understanding.


Cancellation

  • Free cancellation is possible up to 15 days before arrival. During Christmans and New Year the cancellation 60 days bevor arrival is free of charge. 
  • We require your written cancellation and will try to re-rent the canceled rooms. If we are unable to do so, we charge 80% of the total room rate. Early check out or early departure: we may only reimburse you for the breakfast.  
  • We recommed a travel cancellation insurance. 

Holiday with your dog

Please click here for further information. 


Rooms

We will do our best to take your wishes and preferences into consideration when allocating the rooms. Please note, that we may not allocate a specific room number or a specific floor to our guests, only upon availability.