Things to know
for a more relaxed vacation in the black forest...
payment
We accept cash, Maestro, Visa, Master and Debit Cards. You may also pre-pay via bank transfer. Regarding all bank transfers please note: Please inform us prior to transcation as we will advise an invoice number and indicate name of reservation and arrival date.
Bankverbindung:
Sparkasse Hochschwarzwald
IBAN: DE 456805 1004 0004 5523 03
SOLDASES1HSW
group reservations
Please be informed that all group reservations require a deposit of 60% to guarantee the booking.
smoking / non-smoking
all rooms are non-smoking rooms. if you wish to enjoy a cigarette we kindly ask you to smoke in the garden, or on the balcony.
breakfast
you may enjoy our breakfast from 08:00-10:00 a.m. in the bright and cosy breakfast room with garden view.
Hochschwarzwald Card
we do not offer the hochschwarzwald card (Red Card)
We highly recommend the Black Forest Card - please see below for further information.
No-Show
If you will not arrive upon arrival date without having cancelled we will charge you 90% of the total amount (no tourism tax). If you will arrive a day late, without informing us, we may not guarantee your room, as we try to re-sell it as soon as possible in order to not charge you.
Your reservation will be automatically canceled if you arrive past midnight. If you have informed us about your arrival time prior to arrival your reservation remains in the books until 7 a.m. the next day.
Black Forest Card
We highly recommend the black forest card for your stay in the black forest. Please have a look at the PDF for more information. Do not hesitate to contact us if you have any further questions.
vacationing with your dog
take your dog on vacation! we look forward to welcome yours...
cancellation
- Free cancellation is possible up to 15 days before arrival. During Christmans and New Year the cancellation 60 days bevor arrival is free of charge.
- We require your written cancellation and will try to re-rent the canceled rooms. If we are unable to do so, we charge 80% of the total room rate. Early check out or early departure: we may only reimburse you for the breakfast.
- We recommed a travel cancellation insurance.
rooms
The Adlerweg 9 has 13 beautiful rooms. All designed individually, but all equipped with the same high standard. Please note that we do not have an elevator!